FAQ

Q1: How long will it take for me to receive my car?
We cannot tell you the exact time of car delivery, as it depends entirely on the shipping schedule. However, your car will be shipped via the earliest available ship. It usually takes 4 to 8 weeks.

Q2: Can I only buy the cars on your website?
Of course not, our website only shows a part of the models, and you can always contact us if you want other models.

Q3: Do you check the car before shipping?
All vehicles are thoroughly inspected to confirm that there is no difference between the actual specifications and the specification sheet.

Q4: Is the quality guaranteed?
The quality is absolutely guaranteed. We are a supplier with integrity and rich experience in used car sales.

Q5: Can I cancel my order?
When you cancel your order, we may have to resell the vehicle through auction or other means. Therefore, if you cancel your order, you must pay the balance in addition to the possible fees.

Q6: What payment methods does Titan accept?
Due to frequent credit card fraud, we do not accept credit card payments. We only accept payments by wire transfer from your bank to our designated bank account.

Q7: Do I need to pay in full?
We accept a 30%-50% deposit, and the balance needs to be paid before delivery.

Q8: Can I test drive or test ride?
We accept test drives or test rides.

Q9: What fees are included in the quotation?
Our quotation methods include EXW and FOB, etc. Different quotations include different fees.

Q10: How to transport the vehicle to my country?
We have a dedicated freight forwarder, we can be responsible for transportation and double clearance of goods, generally transported by container, one container loads four vehicles. Of course, you can also be responsible for transportation yourself.

Q11: Do you have your own parking lot?
Yes, you are welcome to visit us in China and visit our parking lot.

Q12: Do you have customers from Africa?
Of course, Africa is our main market, and they have been our business partners for many years.

Q13: Can you show me the condition of the vehicle? 

We provide at least 20 photos with details about used cars. We can also provide you with videos of used cars you interested, you can intuitively see the condition of used cars and the overall situation.

Q14: How to determine the car purchase price?

The price displayed on the page is the starting price of used cars. Please contact our WeChat/WhatsApp directly or send an email for the specific transaction price.

Q15: How do I find the car that I want?

We have new stocks every day! You can search by make, type, model, style, mileage, year, price on the front page. If you can't find the car you want in these conditions, please feel free to contact us via WeChat/WhatsApp or E-mail. We will do our best to find a used car that you are satisfied with.

 

If you have any further questions, feel free to contact us:

Wehcat/Whatsapp: +86 17328696230

E-mail: sales@titanvehicle.com

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